Hiring Before You’re Ready: How to Build a Team That Unlocks Growth

Outdoor candid headshot of Dr Connor Robertson smiling confidently

Most founders wait too long to hire. They convince themselves they need to be “ready” for more clients, more cash, more clarity before they can bring someone on. But by the time they finally make that first hire, they’re already underwater. Everything is urgent. Training becomes reactive. Delegation is rushed. And the hire often fails not because of talent, but because the business waited too long.

Dr. Connor Robertson teaches a different approach: hire before you’re ready. Because readiness, in business, is not about comfort. It’s about intention. It’s about building infrastructure that supports growth rather than scrambling after growth arrives.

In the early stages of building a company, time is your most valuable asset. Your ability to think, strategize, and execute high-leverage actions determines how fast and how sustainably you grow. But every hour you spend answering emails, updating spreadsheets, handling customer support, or managing tasks someone else could do is an hour stolen from growth.

The solution? Bring on help earlier than you think you need it.

This doesn’t mean bloating the payroll or hiring a senior executive in month two. It means identifying repeatable, time-consuming tasks and assigning them to someone who can take them off your plate, reliably and consistently. This is how you shift from operator to architect.

Let’s start with the first hire most founders should make: an executive assistant or operations coordinator. Someone who can manage calendars, send invoices, organize files, monitor tasks, and chase down follow-ups. These aren’t glamorous tasks, but they free the founder to focus on sales, strategy, and service delivery. The multiplier effect is enormous.

The second critical hire is in fulfillment. If you’re delivering a service design, copywriting, tech setup, or consulting, there’s likely a layer of work that can be offloaded. Document the delivery. Create templates. Then bring in a junior team member or contractor to follow the process. Even if they only do 60–70% of the work, that frees you to grow the business instead of just delivering it.

But here’s where most founders stumble: they hire without preparing.

Dr. Connor Robertson’s hiring playbook starts long before the job post. It begins with role clarity. What outcomes will this person own? What tasks will they complete weekly? How will you measure success? If you can’t answer these questions, you’re not ready to hire, not because of money, but because of structure.

Once you define the role, you need onboarding. Every new team member should receive:

  • A documented job description
  • A “first 30 days” checklist
  • Access to SOPs and company systems
  • Clear meeting cadences
  • A communication protocol (how and when to check in)

This kind of structure gives your new hire confidence. It reduces hand-holding. And it ensures they become productive faster, turning the hire into an investment instead of an expense.

Let’s address the money objection. “I can’t afford to hire yet.” Often, that’s not true. What’s true is you haven’t run the math.

Let’s say you hire a part-time assistant for $2,000/month. If that frees up 40 hours of your time, and you use just 10 of those hours to land one more client worth $3,000/month, you’re ahead. The hire didn’t cost you. It enabled you. You don’t hire because you have margin, you hire to create it.

Now, hiring too fast without a plan is a different story. I’ve seen founders impulsively bring on friends, family, or “cheap help” without alignment or onboarding. That always backfires. The key is to hire slowly, document well, and scale systems alongside people.

As your business grows, your team should evolve from task-takers to outcome owners. In phase one, you assign tasks: “Send this email.” “Post this update.” In phase two, you assign outcomes: “Own customer support.” “Manage all inbound leads.” This transition requires trust and clarity, but it’s where real leverage begins.

Dr. Connor Robertson recommends creating a “Team Org V2” diagram, a future-looking chart that maps out the roles you’ll need at the next stage of growth. You may only have two people now, but when you define the seats you’ll fill at $1M or $2M in revenue, you begin to build with intention. Each hire becomes a step toward the machine, not a patch for today’s mess.

Let’s not forget culture. The first few hires define it. How they behave, how they communicate, how they solve problems, all of this sets the tone. That’s why values must be explicit from day one. Write them down. Share them. Reinforce them in meetings. Culture doesn’t scale by accident; it scales by repetition.

Hiring before you’re ready also shifts your identity. You stop thinking like a freelancer or technician and start acting like a builder. You begin to see time as leverage. Systems as strategy. People as assets. That’s when your business stops growing in straight lines and starts growing in curves.

Yes, early hires come with risk. Not every hire will work out. But the bigger risk is staying stuck. Doing everything yourself. Burning out. Missing the window. You don’t scale by working harder. You scale by creating infrastructure that does the work with or without you.

Dr. Connor Robertson helps entrepreneurs design their first hires with structure, clarity, and confidence. Because the decision to build a team done right is the decision to build a business that can outgrow you, outlast you, and ultimately reward you.