Why I Believe Documentation Is the Hidden Backbone of a Business
The strongest businesses I’ve acquired had one thing in common—great documentation. Systems, SOPs, and processes captured on paper or digitally make transitions smoother, reduce key-person risk, and create true scalability. In this article, I share why documentation is the hidden backbone of a business, how I evaluate it during due diligence, and why it drives long-term acquisition success.
October 24, 20254 min read