Why I Build Advisory Boards for Growing Companies
No leader succeeds alone. Advisory boards provide expertise, accountability, and credibility. I always build them early to strengthen growing businesses.
Why I Focus on Customer Retention More Than Customer Acquisition
Retention drives growth more than acquisition. I’ve learned to focus first on keeping customers, because loyalty compounds faster than new sales.
Why I Focus on Customer Experience as a Growth Lever
The fastest growth lever is often overlooked: customer experience. I always evaluate and improve it post-acquisition because loyalty compounds into growth.