Decide Whether to Build or Buy an AI Workflow

Compare configured off-the-shelf tools with a custom build on time to value, maintenance owner, data controls, and exit costs.

Published September 22, 2026 · Dr. Connor Robertson

What to provide

Current task volume, integration needs, vendor options, internal skills, and security requirements.

Starting prompt

Prepare a build-versus-buy matrix for this workflow. Separate required from optional features, estimate ongoing review and maintenance, and list unknown vendor terms.

Trial case

Compare a vendor product with a custom workflow using the same acceptance test. Include maintenance, data access, exit, and reviewer cost in both options.

Review gate

The owner tests a real workflow before contract signature and verifies procurement and security requirements.

How to score the result

Total cost per accepted result and months until the workflow delivers usable value.

Use the current approved source and keep it available to the reviewer. Check a small set of finished outputs against the previous process before adopting this workflow.

Related workflows

Explore AI Governance and ROI for Small Business or the AI business strategy guide.