What to provide
Actual customer questions, current service area, hours, booking rules, and approved policies.
Starting prompt
Draft answers to these real customer questions in 60 words each. Use only the supplied business facts. If the price, radius, or policy is missing, write [OWNER TO CONFIRM]. Do not invent guarantees.
Trial case
Provide real questions about travel radius and weekend appointments, but no approved answer for either. The draft should leave both answers pending rather than inventing a radius or availability.
Review gate
The service manager verifies hours, geography, fees, and policy language. Recheck whenever operations change.
How to score the result
Reduction in repeated pre-sale questions and FAQ-assisted bookings.
Use the current approved source and keep it available to the reviewer. Check a small set of finished outputs against the previous process before adopting this workflow.
Related workflows
Explore ChatGPT Workflows for Small Business or the AI business strategy guide.