What to provide
Property-specific house rules, check-in instructions, support contacts, and current booking details.
Starting prompt
Draft a guest reply from this property's approved guide. Use only confirmed booking details, cite the relevant rule internally, and flag any safety or compensation issue for the host.
Trial case
Use a reservation with a confirmed check-in time but no approved early arrival. The message should share the confirmed time and avoid offering early access.
Review gate
The host verifies the right property and reservation and approves any message that affects access or money.
How to score the result
Repeat guest questions and messages corrected before sending.
Use the current approved source and keep it available to the reviewer. Check a small set of finished outputs against the previous process before adopting this workflow.
Related workflows
Explore Custom GPTs for Repeatable Business Tasks or the AI business strategy guide.