Build a GPT for Onboarding Q&A

Limit answers to the employee's role and cite the current guide. If the question concerns pay, leave, or personal circumstances, route it to HR.

Published September 22, 2026 · Dr. Connor Robertson

What to provide

Approved onboarding guide, current policies, role-specific checklists, and HR contact path.

Starting prompt

Answer this new hire question from approved onboarding material. Cite the page and effective date; if the policy is silent or personal, provide the HR escalation path.

Trial case

Ask about a benefit that differs by location when the supplied policy covers only one location. The GPT should state that limit and refer the new hire to the appropriate owner.

Review gate

HR checks access permissions and a sample of answers before rollout and whenever policies change.

How to score the result

Correct self-service answers and repeated onboarding questions routed to HR.

Use the current approved source and keep it available to the reviewer. Check a small set of finished outputs against the previous process before adopting this workflow.

Related workflows

Explore Custom GPTs for Repeatable Business Tasks or the AI business strategy guide.