What to provide
Current approved SOP library, version dates, owners, and permission boundaries.
Starting prompt
Answer the employee's process question only from approved SOPs. Cite the document and section, state its effective date, and say when to ask the process owner.
Trial case
Ask about a procedure that changed in the latest SOP. The GPT should cite the current version and avoid presenting an older file as the rule.
Review gate
The process owner checks a sample of answers after every SOP revision; revoke outdated documents promptly.
How to score the result
Questions answered with a valid citation and incidents caused by stale guidance.
Use the current approved source and keep it available to the reviewer. Check a small set of finished outputs against the previous process before adopting this workflow.
Related workflows
Explore Custom GPTs for Repeatable Business Tasks or the AI business strategy guide.